Wednesday, May 28, 2008

Train delays on National Express East Anglia, sigh

I've never been a fan of our train services here in the Eastern
Region, and National Express East Anglia as the latest operator to run
the service are yet to inspire. This morning I was up at 6 to catch
the 7.07 to Norwich. I got to Witham station with 10 minutes to spare,
bought the tickets (which have gone up by £3) and headed down to
Platform Three.

First thing I see is an overcrowded Platform Two (see picture) waiting
for delayed London bound services - apparently a foot bridge has
collapsed in the Liverpool Street area and all trains bound for London
are terminating at Stratford. I'm getting news on what is going on
from Cleveratom Colleague Hal MacLean who is waiting on the platform
in Chelmsford for the very same train that will hopefully be picking
me up. Hal is being told more information in Chelmsford than I am in
Witham - I just watched a National Express staff member find out where
an arriving train was going by asking its driver and then relaying the
information over the tannoy - great system?

An overcrowded London bound train has pulled in to pick up
'customers' (why to train companies insist on calling passengers that)
on overcrowded Platform Two. I hate this railway line.